Refund
Refund Policy
This Simplemodern page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to simplemodere.shop.
Our approach at Simplemodern to exceptions
Customers using simplemodere.shop can rely on the following Simplemodern guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
How Simplemodern handles eligibility
This eligibility section covers orders and visits through simplemodere.shop for Simplemodern. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
condition of returns at Simplemodern
For Simplemodern customers at simplemodere.shop, this section explains condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
What Simplemodern customers should know about starting a request
Customers using simplemodere.shop can rely on the following Simplemodern guidance about starting a request. A return or exchange begins when you, contact us at Support@Simplemodere.shop before sending the item. Once the request is approved, Simplemodern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
order problems at Simplemodern
This order problems section covers orders and visits through simplemodere.shop for Simplemodern. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
What Simplemodern customers should know about support
This support section covers orders and visits through simplemodere.shop for Simplemodern. For return or exchange assistance, contact Support@Simplemodere.shop or 808-797-8114.
Simplemodern: refund timing
This refund timing section covers orders and visits through simplemodere.shop for Simplemodern. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Merchant Information
Business name: Simplemodern
Brand name: Simplemodern
Email: Support@Simplemodere.shop
Phone: 808-797-8114
Physical address: 2622 Kahekili Hwy, Wailuku, Hawaii, 96793, United States